Incidents | Datasaur Incidents reported on status page for Datasaur https://status.datasaur.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/a05c13a5e40f53007e2263940feb405b.png Incidents | Datasaur https://status.datasaur.ai/ en System-wide Unavailability https://status.datasaur.ai/incident/452537 Tue, 29 Oct 2024 11:06:00 -0000 https://status.datasaur.ai/incident/452537#1ffd122bc3e3899100097903aa4356e8b64195d46c6a499caf7710af76cf20d0 The app backend health check was down due to a series of 503 and 502 errors, indicating temporary unavailability of the service. The issue affected multiple regions including Australia, North America, and Asia. After approximately 18 minutes, the monitors recovered automatically across all regions, and the incident was resolved without further escalations. We experienced a failed regular rolling app deployments, especially on our queue system, caused by a missing secret key and an accidental service restart. We have restored the secret key and the queue service. Backend downtime for 8 minutes https://status.datasaur.ai/incident/334084 Fri, 01 Mar 2024 05:02:00 -0000 https://status.datasaur.ai/incident/334084#75a23a8f9880f5253fba3cdb6ae890bd5285332a068db030e785d253303dce81 On February 29, 2024, from 20:35-20:43 PT, Datasaur’s backend was unavailable and consequently logged out all users. We investigated and resolved the issue and the service is now operational. We apologize for any inconvenience caused.